Run a Brief Usability Test to Find Usability Issues—workshop
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Abstract
After recapping on the basics of usability/UX (user experience), and human-centered design (HCD) and design thinking (DT), the workshop will give more details about when and how to use a usability test to uncover usability issues of a software. Additionally, the session will give a brief overview of different usability testing methods. Subsequently, the different aspects and components of a usability test will be introduced, and the audience has the chance to apply it to a chosen software. The main part of the workshop will be the practical exercise of conducting a brief usability test of a chosen software in a group of three in different rounds. The session will close with a joint reflection on the process and collecting learnings from conducting a usability test. Finally, if relevant, there will be some room to discuss potential next steps for your software.
Three takeaways of this session will be
- An understanding of how and when to conduct a usability test, as well as an overview of the artifacts of a usability test
- The practical experience of doing a usability test
- A shared reflection and learning on conducting a usability test
Target group
- UX/usability laymen
- developers of software
To bring with you
- Device to run/use your/an application you want to evaluate
- (domain) knowledge of the application to evaluate (e.g., what is the purpose of the software and its features)
- No knowledge of UX/usability or heuristic evaluation needed